Project+Charter

** Project Name :** Creating a Learning Commons || The Learning Commons integrates physical, personnel and online resources to support individual and collaborative student learning, the pedagogical goals of faculty, and the disciplinary content of the curriculum. The Learning Commons is acknowledged as providing an //easy-to-use continuum of services. // || · Redesign of LRC service and resource delivery · Marketing plan · Tools to measure impact of the work of the LRCs on student success (e.g. course completion, retention rates, graduation rates) that are tied to accreditation standards · Redesign and/or realignment of existing physical spaces and proposal for new spaces · Staff training and development plan · Recommended staffing levels and realignments across the LRC division || · The LRC continuum of services includes: identifying needs, providing information, providing learning and teaching support, facilitating the processing and interpretation of information, as well as the packaging and presentation of final products. · The Learning Resource Centers will submit a 3rd request for new facility in December 2010 or 2011, but do not expect a new building to be in place for a minimum of 8 years. · Budgets will decrease modestly or remain flat through the 2010-11 budget; a hiring freeze for classified and exempt staff will remain in place through June 2011. || · Academic Affairs: faculty · Student Services: advising/counseling; student life & international programs; student development · Learning Resource Centers: library; writing & tutoring center; math advising resource center; eLearning; language, reading and study skills centers · Students · At later planning & implementation stages: Facilities, Information Systems, Marketing & Communications, Professional Developmen t  ||
 * Project Charter **
 * Problem Statement :** Describe the problem or situation that this project addresses. Provide background as needed. What is the compelling need?
 * Failure to effectively coordinate and collaborate ** results in **inefficient service delivery **: the Learning Resource Centers (LRCs) lack an integrated approach, are not collocated, and lack strong collaborative relationships with Student Services and Faculty.
 * Lack of awareness ** among some students, staff and faculty of LRC resources and services: internal marketing lacks clarity and delivery at point of need.
 * Strained physical and personnel resources ** make it **difficult to meet demand **: the LRCs are heavily used and LRC staff/faculty have a good understanding of student needs, but staffing is sometimes inadequate, most spaces are not well-designed for or adequate to meet demand. ||
 * Vision Statement :** Paint a picture of a successful outcome. Identify customers, their needs and expectations.
 * Vision Statement :** Paint a picture of a successful outcome. Identify customers, their needs and expectations.
 * Vision Statement :** Paint a picture of a successful outcome. Identify customers, their needs and expectations.
 * Desired Outcomes **: Describe what the project will produce, resolve or deliver to succeed. Outcomes should be specific, measurable and unambiguous.
 * Academic leadership **: measurable increase in partnerships between LRCs, Student Services, Faculty and Staff to facilitate learning -- within one year of project implementation.
 * Continuum of learning and teaching support **: measurable increase in awareness of and efficiency of service delivery from perspective of service providers //and // customers -- within one year of project implementation.
 * Enhanced student engagement and learning **: measurable positive impact on course and degree completion rates, retention and persistence of all students using LRCs -- within two years of project implementation.
 * Professional development **: measurable increase in skills and abilities displayed by LRC staff to better meet the needs of TCC's diverse student population and position the LRCs for the future -- within one year of project implementation. ||
 * Scope of Work & Major Deliverables **: Describe the end-product. Identify specific deliverables that customers (internal and/or external) will receive. Clarify what will NOT be delivered.
 * Scope of Work & Major Deliverables **: Describe the end-product. Identify specific deliverables that customers (internal and/or external) will receive. Clarify what will NOT be delivered.
 * Scope of Work & Major Deliverables **: Describe the end-product. Identify specific deliverables that customers (internal and/or external) will receive. Clarify what will NOT be delivered.
 * Assumptions: ** Identify the underlying assumptions of the project and the plan. If they change, what is the affect on the project?
 * Assumptions: ** Identify the underlying assumptions of the project and the plan. If they change, what is the affect on the project?
 * Project Sponsor: ** Charlie Crawford, Dean, Business, EAP, eLearning & Learning Resources ||
 * Project Manager: ** Sharon Winters, Library Director ||
 * Stakeholders & Customers: ** Identify the college departments that have an investment in the project’s success, planning and/or implementation. Identify the customers this project is targeting.
 * Project Manager: ** Sharon Winters, Library Director ||
 * Stakeholders & Customers: ** Identify the college departments that have an investment in the project’s success, planning and/or implementation. Identify the customers this project is targeting.
 * Stakeholders & Customers: ** Identify the college departments that have an investment in the project’s success, planning and/or implementation. Identify the customers this project is targeting.
 * Date completed: ** April 8, 2010 ||
 * Date completed: ** April 8, 2010 ||